
Is it advisable to complain about one’s immediate boss to the top management under dire circumstances?
PANKAJ BANSAL, director, M3M Group:-
“I have never advised any of my colleagues to complain about one’s immediate boss to the top brass. It would be far better to analyse the situation and put forward your point of view to one’s own boss with respect and humility. In most cases, this will yield results. However, if this does not result in solution to your difficulties – then, one may consider sending an official memo. But remember, this will be the last resort in a very difficult case. It may also be the last straw!”
CHANDRAKANTH BN, president, Theorem Inc Global Services:-
“This can be extremely tricky. Every time there is a conflict or a difference of opinion, there will be perceptions and points of view on both sides. People mostly do what they believe in their opinion is the right thing. If you strongly believe that your immediate boss is doing something unethical or working against the interest of the organisation, you should complain to the senior management. However, it should be backed up with strong data points and valid facts. It also helps to have the support of other colleagues and an impeccable personal reputation internally. Otherwise, there is a strong possibility of losing credibility in your organisation and maybe, even losing your job.”
Ravi Venugopal, CEO, RoosterHR:-
“Under normal circumstances, the ‘top management’ is not accessible so easily and hence, it is all the more challenging to have trespassed your immediate boss. However, an ideal situation would be to have exchanged this ‘observation’ with the immediate boss in-person under the 360 degree performance appraisal format.This will open up doors and put things in perspective.”
R VASUDEVAN, managing director,Vascon Engineers Ltd:-
“If the problem is of a repetitive nature, then the individual must discuss it with his/her superiors.”
(Compiled by Priya C Nair and Yasmin Taj)

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